Delivery Policy
At Visit.tax, we are dedicated to processing your Visitax application as quickly and efficiently as possible. This policy outlines what you can expect regarding the delivery of your Travel Authorization.
Processing Time
Upon submitting your form and completing the payment on our website, our team immediately begins reviewing your data for completeness and accuracy.
Standard Processing: The approval and issuance of the Visitax authorization is the responsibility of the Mexican government. In most cases, approvals are issued within minutes of submission to the official system.
However, please be aware that:
- Incorrect or incomplete data provided during the application may result in processing delays.
- Government system maintenance or high volume periods may occasionally affect processing times.
Delivery Method
Once your Visitax authorization is approved, the official document will be sent directly to the email address you provided during the application process. Please ensure your email address is correct and check your spam/junk folder if you do not receive it within the expected timeframe.
Delays
We are not responsible for delays caused by decisions made by government authorities or technical issues within the official government platform. However, our team is available to assist you in tracking the status of your application and resolving any data issues that may be causing a delay.
Contact
If you have not received your authorization within the expected time or have questions about the status of your delivery, please contact us at:
customerservice@visit.tax