Terms and Conditions

Legal Notice – VISIT.TAX

At Visit.tax, we are committed to building a relationship of trust with our customers. It is important that all users understand that their legal rights are respected and protected. By using our services or this website, you agree to the following terms and conditions.

Use of Services

Visit.tax is a private company that provides digital assistance and concierge services for travelers who wish to obtain a Travel Authorization (Visitax) to enter the Mexican state of Quintana Roo. We are not affiliated with the Mexican Government.

Our service includes reviewing the application for completeness, submitting it on your behalf to the official platform, and ensuring clarity throughout the process. Upon submitting the form on our website, our team reviews the data before sending it for official processing.

Important: The approval and issuance of the Visitax authorization is the sole responsibility of the Mexican government. In most cases, approvals are issued within minutes. However, incorrect or incomplete data may result in delays.

Travel authorizations are typically valid for multiple entries within a specified period or until the passport expires — whichever occurs first.

Before finalizing payment, you will be able to review and correct all the details you provided. Once confirmed, you will be directed to our secure payment gateway to complete your purchase.

The content on our website is compiled from publicly available government information and is presented in a simplified format to help travelers understand and complete their application more easily.

Use of our website and services is entirely at the user’s own risk.

Terms of Use

By using Visit.tax, you agree to:

• Use our services only for lawful purposes
• Not attempt to interfere with the operation or security of the site
• Not engage in fraudulent behavior, submit false information, or violate any applicable law

You understand that we are not responsible for delays or rejections caused by incorrect user data or decisions made by government authorities.

Fees and Refund Policy

The service fee charged by Visit.tax is USD 100.00, which includes:

• Government fee
• Application assistance
• Personalized support
• Secure submission and processing

We offer a 100% money-back guarantee if your Visitax application is denied by the Mexican government.

Personal Data & Privacy

By using our services, you authorize us to collect and store your personal information to process your application. This may include:

• Full name, date of birth, passport details
• Email and contact number
• IP address and device data
• Payment information

All data is handled securely, in accordance with our Privacy Policy and Cookie Policy, and is never shared with unauthorized third parties.

Disclaimer

Visit.tax is a privately owned website and not affiliated with any government entity. We act solely as a third-party facilitator to simplify the Visitax application process.

Contact

For any questions, concerns, or to request support, please contact us at:
customerservice@visit.tax